Product Design Case Study

Reimagining JoraIQ

Redesigning an existing learning platform and shaping a new mobile experience around personalization, engagement and continuous progress.

Role

Product Designer

Scope

Web + Mobile + Brand

Focus

Learning Experience

JoraIQ Hero Mockup
Explore Old LMS Explore New LMS

The product already existed.
The experience needed to evolve.

JoraIQ started with an existing LMS experience. The challenge was to rethink the product experience, bring consistency to the interface, introduce a clearer learning journey and extend the experience into mobile.

Existing Product

Simple LMS

New Product

Mobile App + Web

Core Focus

Personalized Learning

Design Challenge

Engagement + Clarity

01 — The Challenge

The LMS worked. The experience didn't.

The existing LMS had the foundation of a learning platform, but the experience felt inconsistent, manual and difficult to navigate.

Existing LMS Dashboard
Navigation issues
Visual inconsistency

Inconsistent visual language

Too many competing UI elements

Unclear learning progression

Manual learning experience

Limited engagement mechanisms

No strong mobile-first experience

03 — Research

I started with the learner, not the interface.

Before jumping into high-fidelity screens, I spoke with learners already using the platform to understand their frustrations, expectations and learning behavior.

Research Notes
Affinity Mapping

Key Questions Asked

  • Q: "What is the hardest part about learning through the current platform?"
  • Q: "Do you always know what you should study next?"
  • Q: "What makes you lose motivation while learning?"

04 — What I Learned

The problem wasn't just usability. It was motivation.

Direction

"I don't always know what I should learn next."

Solution: Make the learning path visible.

Motivation

"Learning can feel repetitive after a while."

Solution: Introduce meaningful feedback and progress.

Confidence

"I want to know if I'm actually improving."

Solution: Make progress measurable.

Support

"Sometimes I just need a little help."

Solution: Bring contextual AI assistance into the learning flow.

07 — Rapid Prototyping

Before polishing the product, I made the idea tangible.

The founders wanted to see how the new experience could feel. I used AI-assisted prototyping tools (Claude, ChatGPT, Lovable) to rapidly turn ideas into an interactive direction that could be reviewed and challenged.

Note: The AI prototype was not the final product. It was a fast alignment tool.

AI Prompt to UI
Rough Prototype

09 — LMS Redesign

A calmer interface for a more intelligent product.

Clarity

Reduce visual noise and strengthen hierarchy.

Personalization

Make each learner's path visible.

Consistency

Build reusable components and patterns.

Momentum

Make progress and next actions obvious.

Dashboard Redesign

New Dashboard Old Dashboard

Drag the divider to compare Old vs. New

Learning Path Redesign

New Learning Path Old Learning Path

12 — Meet Jora

A learning product needed a learning companion.

I designed Jora as a visual and emotional layer across the product — helping the experience feel more human, approachable and expressive.

Jora Sketches
Jora Shapes
Jora Final

Jora reacts to the learner, not just the screen.

Correct Reaction

Correct

Celebration

Incorrect Reaction

Incorrect

Encouragement

Need Help Reaction

Need Help

Support

14 — Mobile Experience

The learning journey shouldn't stop when the laptop closes.

Alongside the LMS redesign, I explored a mobile experience designed around quick learning sessions, progress and daily engagement.

Swipe to explore screens

18 — Impact

The redesign changed more than the interface.

Product

Clearer learning journey

The experience was reframed around goals, progression and next actions.

Engagement

More human

Jora, feedback states and gamification introduce emotional reinforcement.

Platform

Web + Mobile

The experience expanded from an LMS into a broader learning ecosystem.

19 — Reflection

What this project taught me.

01. Don't redesign screens. Redesign experiences.

The biggest opportunity was not visual polish. It was changing how learners move through the product.

02. Prototype early.

A rough prototype can align a team faster than a polished presentation.

03. Personality can be functional.

Jora became part of the product's feedback language, not just a decorative mascot.